Terms and Conditions
1. Welcome
Welcome to RM Trading, your trusted partner in trading education and mentorship. By accessing and using our services through our website, rmtradinggroup.com, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree with any part of these Terms, you must refrain from using our website and services. These Terms apply to all visitors, users, and others who access or use our services.
2. Company Information
Company Name: RM Trading
Website:Â rmtradinggroup.com
Contact Email:Â [email protected]
RM Trading is committed to delivering high-quality trading education and mentorship services. We are dedicated to helping you navigate the complexities of trading with the knowledge and support you need to succeed.
3. What We Offer
RM Trading offers personalized coaching and educational services focused on trading development. Our services include, but are not limited to:
- Trading strategy development and execution
- Market analysis and insights
- Risk management techniques
- Psychological coaching and mindset development specific to trading
Our mission is to equip traders with the skills, tools, and confidence needed to achieve consistent success in the markets.
4. Payment Information
All payments for our services are securely processed through Stripe or PayPal, reputable third-party payment processors. By using our services, you also agree to abide by Stripe or PayPal's terms and conditions. Full payment is required before services commence. We accept major credit cards and other payment methods supported by Stripe or PayPal.
5. Refund Policy
All sales are final. Due to the nature of our services, we cannot offer refunds once a payment has been processed. However, if you believe there has been an error or issue with a transaction, please contact us immediately to discuss the matter. While Stripe and PayPal facilitate investigations into transactions, refunds are only issued in exceptional circumstances. We are committed to delivering the highest level of service and encourage open communication to address any concerns.
6. Privacy and Data
6.1 Collection of Information
We may collect personal information such as your name, email address, and payment information when you use our services. Additional information relevant to your trading activities may also be collected to enhance the effectiveness of our services.
6.2 Use of Information
Your personal information is used to deliver and improve our services, process transactions, and maintain communication with you. We may also use your information to send you updates, newsletters, and other relevant communications.
6.3 Protection of Information
We employ robust security measures to safeguard your personal information. These include secure data storage, encrypted transmission, and access controls. However, while we strive to protect your data, we cannot guarantee absolute security due to the inherent risks of internet transmission.
6.4 Sharing of Information
We do not sell or trade your personal information. We may disclose your information as required by law.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of RM Trading or its content suppliers and is protected by international copyright laws. Unauthorized use of our intellectual property is strictly prohibited. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
8. Confidentiality
We understand the importance of confidentiality in our coaching relationship. We are committed to protecting your confidential information. We will not disclose any confidential information shared during coaching sessions without your consent, except as required by law. This commitment extends to all forms of communication, including in-person meetings, phone calls, emails, and online sessions.
9. Limitations of Liability
To the fullest extent permitted by law, RM Trading will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, use, goodwill, or other intangible losses.
This includes damages arising from your use of our services, unauthorized access to or use of our servers or personal information, interruptions or disruptions in service, and any bugs, viruses, or other harmful components transmitted through our services.
You agree to indemnify and hold RM Trading harmless from any claims, damages, or expenses related to your use of our services.
10. Legal Jurisdiction
These Terms are governed by and construed in accordance with the laws of Canada. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Canada.
11. Changes to Terms
We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use our services after revisions become effective, you agree to be bound by the revised Terms. We encourage you to review these Terms periodically to stay informed of any changes.
Contact Information
If you have any questions about these Terms, please contact us at [email protected]. We are committed to addressing any concerns or issues you may have regarding our services or these Terms.